Who we are
Our website address is: https://helpacademic.co.uk.
What personal data we collect?
We collect information that is being provided by the customer. At times the information is collected by other internet technologies and it’s called Web Analytical Information that includes, but is not limited to:
Customer’s visit on the website:
We monitor how user is finding and roaming on the website, we use this information to know about the user’s preferences regarding Site and Social Networking Content. It helps us to find out which pages user visited most, so that our site can be updated and becomes useful and relevant for its users.
Privacy of the Customer:
Help Academic knows the importance of customer’s information and for this they commit the privacy of every customer who visits the site. Our user should be aware about his information usage.
Payment done for the work and written content delivered by Help Academic is not refundable. However, in few cases where the company is obliging to refund the payment. Those cases are as follows;
For any circumstances the customer is require to complaint within the 14 days of the delivery, else the company will assume that the customer is satisfied with the delivered work and company will not be bound to refund the payment. Customers has different reason to ask for the refund, hence the company evaluate each refund request carefully to give best customer support service to its clients. After the evaluation company made refund within the Refund Period.
Note: Refund policy will not be applicable after revision.
After you receive the final work from us, check it thoroughly and see if everything is fine or not. If you find something missing, contact us immediately and our customer support team will assist you in that.
Your request for revision should not conflict from your original order. For instance, in your order you have asked to add 4 sources but in revision you want to add 5 sources than this request will not be entertained, however there will be additional charges for that request. You can contact our customer representative to know about the charges and get the assistance.
Our professionals will not charge anything for the revision if the revision request is same as the original request.
There are certain policies for every revision request and its charges, it is recommended to go through these terms and condition before requesting for the revision.